. Definitions
- “Mesa Group”, “we”, “us” or “our” means Mesa Group Ltd, registered in the United Kingdom.
- “Client”, “you” or “your” means the person, firm or company purchasing goods or services from Mesa Group.
- “Goods” means the items to be supplied by us under the contract.
- “Contract” means any agreement between us for the sale and purchase of goods and/or services, incorporating these terms.
2. Basis of Sale
2.1. All orders are accepted strictly on these Terms and Conditions. Any variations must be agreed in writing by a Director of Mesa Group.
2.2. No terms or conditions put forward by the Client (verbally or in writing) shall form part of the Contract unless expressly agreed.
3. Bespoke Products & Drawings
3.1. All goods supplied by Mesa Group are made to order and produced based on final signed-off drawings and specifications agreed prior to manufacture.
3.2. It is the Client’s responsibility to review and approve all drawings and technical information thoroughly. Once sign-off is received, any subsequent changes may incur additional costs and affect lead times.
3.3. Mesa Group shall not be liable for any errors or omissions in the signed-off drawings once approved by the Client.
4. Preliminary Costs & Samples
4.1. Where applicable, Mesa Group may charge for preliminary design works, mock-ups, prototypes, and samples required prior to full manufacture.
4.2. Any such charges will be outlined in advance and are non-refundable, irrespective of whether a full order proceeds.
4.3. Ownership of any physical samples, mock-ups, or prototypes remains with Mesa Group unless otherwise agreed in writing.
4.4. Mesa Group may offset the cost of samples against a final order at its sole discretion, but this is not guaranteed and should not be assumed.
4.5. Lead times for samples or prototypes do not form part of the manufacturing lead time for final delivery unless agreed in writing.
5. Pricing & Payment
5.1. Prices quoted are valid for 30 days unless otherwise stated.
5.2. All prices are exclusive of VAT unless otherwise indicated.
5.3. Payment terms are strictly 40% initial payment, 50% prior to delivery 10% upon completion , unless agreed otherwise in writing.
5.4. Late payments may incur interest at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
6. Delivery
6.1. Delivery dates are estimates only and are not guaranteed.
6.2. Mesa Group shall not be liable for any delay in delivery or performance due to circumstances beyond our reasonable control, including but not limited to force majeure events.
6.3. Risk in the goods passes to the Client on delivery. Title shall pass only once payment has been received in full.
7. Returns & Cancellations
7.1. Due to the bespoke nature of all goods supplied, all sales are final. Goods are non-returnable and non-refundable unless defective or not in accordance with the agreed specification.
7.2. Orders may not be cancelled once manufacture has commenced. Any cancellation request must be submitted in writing and may be subject to full or partial charges based on work already undertaken.
8. Defects & Liability
8.1. The Client must inspect goods upon delivery. Any defects or damage must be reported in writing within 5 working days.
8.2. Where goods are proven to be defective due to Mesa Group’s fault, our liability is limited (at our option) to repair, replacement, or refund.
8.3. Under no circumstances shall Mesa Group be liable for indirect, consequential, or financial losses, including loss of profit, project delay penalties, or reputational damage.
9. Intellectual Property
9.1. All intellectual property rights in designs, drawings, and specifications remain the property of Mesa Group unless otherwise assigned in writing.
10. Retention of Title
10.1. Mesa Group retains title to all goods supplied until payment has been made in full.
10.2. In the event of non-payment, we reserve the right to enter the Client’s premises to recover any goods supplied.
11. Governing Law & Jurisdiction
11.1. These terms and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales.
11.2. Both parties agree to submit to the exclusive jurisdiction of the English courts.
Last updated: 05/01/2025